Authenticity & Warranty

Authenticity

All our watches are new and guaranteed genuine, and each one comes with a warranty.

Warranty coverage

  • Casio and Citizen: 1-year international warranty.
  • Seiko: 1–2 year international warranty, depending on the model.
  • Grand Seiko: 2-year worldwide supplier-backed warranty, with claims coordinated by Crown & Canon.
  • Other brands: a 2-year supplier-backed warranty or the manufacturer's warranty, depending on the brand.

Warranty claims

Manufacturer warranty claims are handled by the brand's authorized service center.

For supplier-backed warranty claims, email Crown & Canon at Joe@crownandcanon.net with details and photos of the issue. We will coordinate the repair with our supplier.